{"id":32501,"date":"2023-03-09T08:39:06","date_gmt":"2023-03-09T07:39:06","guid":{"rendered":"https:\/\/mimolive.com\/?post_type=user-manual&#038;p=32501"},"modified":"2023-07-03T17:22:19","modified_gmt":"2023-07-03T15:22:19","slug":"amostragem-de-processos","status":"publish","type":"user-manual","link":"https:\/\/mimolive.com\/pt\/user-manual\/diagnostics\/process-sampling\/","title":{"rendered":"Amostragem do processo"},"content":{"rendered":"<p><b>O mimoLive est\u00e1 a \"crashar\" ou a \"pendurar\"?<\/b><br>A <b>colis\u00e3o<\/b> significa que o computador n\u00e3o sabe o que fazer a seguir porque o c\u00f3digo do programa \u00e9 indefinido. Isto resulta num desaparecimento s\u00fabito da aplica\u00e7\u00e3o do ecr\u00e3. Isto produz um <a href=\"https:\/\/mimolive.com\/pt\/manual-do-utilizador\/relatorios-de-acidentes\/\">Relat\u00f3rios de Crash<\/a> que \u00e9 \u00fatil para os programadores encontrarem a causa e a corrigirem.<br>A <b>pendurar<\/b> significa que a aplica\u00e7\u00e3o ainda est\u00e1 a funcionar, mas est\u00e1 \u00e0 espera de um evento e n\u00e3o vai avan\u00e7ar se esse evento n\u00e3o acontecer. Esta situa\u00e7\u00e3o \u00e9 visualizada pelo macOS com o cursor do rato em forma de bola de praia a girar. Pode tirar um <a href=\"https:\/\/mimolive.com\/pt\/manual-do-utilizador\/amostragem-de-processos\/\">Amostragem do processo<\/a> e envi\u00e1-lo para os programadores para ajudar a encontrar o problema.<\/p>\n\n\n\n<p>Por vezes, os utilizadores relatam que o mimoLive est\u00e1 suspenso, o que significa que o cursor do rato se transforma numa bola de praia a girar e a aplica\u00e7\u00e3o deixa de poder ser controlada. (Existem v\u00e1rios processos que s\u00e3o executados em segundo plano, pelo que a aplica\u00e7\u00e3o pode at\u00e9 continuar a transmitir o seu programa).<\/p>\n\n\n\n<p>Esta \u00e9 uma situa\u00e7\u00e3o inaceit\u00e1vel e deve seguir este procedimento para recolher os dados de diagn\u00f3stico e envi\u00e1-los para n\u00f3s:<\/p>\n\n\n\n<p>1. Enquanto o mimoLive est\u00e1 suspenso, abra a aplica\u00e7\u00e3o Activity Monitor da Apple. Pode pesquis\u00e1-la e inici\u00e1-la com o Spotlight no canto superior direito do ecr\u00e3:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"684\" src=\"https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/5c80750e-5c23-40ef-afc7-a0bb7e4f90fb.png\" alt=\"\" class=\"wp-image-32502\" srcset=\"https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/5c80750e-5c23-40ef-afc7-a0bb7e4f90fb.png 1000w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/5c80750e-5c23-40ef-afc7-a0bb7e4f90fb-300x205.png 300w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/5c80750e-5c23-40ef-afc7-a0bb7e4f90fb-768x525.png 768w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/5c80750e-5c23-40ef-afc7-a0bb7e4f90fb-18x12.png 18w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>2. Na janela Monitor de atividade, certifique-se de que selecciona a op\u00e7\u00e3o <span class=\"caps\">CPU<\/span> na parte superior e procure o mimoLive no canto superior direito da janela. Dever\u00e1 ver \"mimoLive (Not Responding)\" apresentado a vermelho na tabela de processos:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1000\" height=\"696\" src=\"https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d41d1135-d31f-4cd9-906f-d7ffe3904199.png\" alt=\"\" class=\"wp-image-32503\" srcset=\"https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d41d1135-d31f-4cd9-906f-d7ffe3904199.png 1000w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d41d1135-d31f-4cd9-906f-d7ffe3904199-300x209.png 300w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d41d1135-d31f-4cd9-906f-d7ffe3904199-768x535.png 768w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d41d1135-d31f-4cd9-906f-d7ffe3904199-18x12.png 18w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>3. Seleccione a linha da tabela mimoLive para que esta mostre o seu estado de sele\u00e7\u00e3o (azul por defeito).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1000\" height=\"201\" src=\"https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d3bcd685-7a01-4963-bd2a-8da1bf977a9f.png\" alt=\"\" class=\"wp-image-32504\" srcset=\"https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d3bcd685-7a01-4963-bd2a-8da1bf977a9f.png 1000w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d3bcd685-7a01-4963-bd2a-8da1bf977a9f-300x60.png 300w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d3bcd685-7a01-4963-bd2a-8da1bf977a9f-768x154.png 768w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d3bcd685-7a01-4963-bd2a-8da1bf977a9f-18x4.png 18w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>4. Depois de ter selecionado a linha mimoLive, clique no menu de engrenagem de a\u00e7\u00e3o no canto superior esquerdo para revelar um menu pendente de contexto. Seleccione \"Sample Process\" (Processo de amostragem). Ser\u00e1 aberta uma nova janela com um indicador de progresso. A amostragem do processo demorar\u00e1 apenas alguns segundos.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d760460f-f21a-4f0b-a4b4-38dc65d41c33.png\" alt=\"\" class=\"wp-image-32505\" width=\"357\" height=\"176\" srcset=\"https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d760460f-f21a-4f0b-a4b4-38dc65d41c33.png 714w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d760460f-f21a-4f0b-a4b4-38dc65d41c33-300x148.png 300w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/d760460f-f21a-4f0b-a4b4-38dc65d41c33-18x9.png 18w\" sizes=\"(max-width: 357px) 100vw, 357px\" \/><\/figure>\n\n\n\n<p>5. Uma vez terminado o processo de amostragem, ver\u00e1 muitas informa\u00e7\u00f5es t\u00e9cnicas na janela. N\u00e3o se preocupe, basta clicar no bot\u00e3o \"Guardar...\" no canto superior direito para guardar este relat\u00f3rio num ficheiro.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"651\" src=\"https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/b3bb9315-4ced-4e7d-a19e-1b2a029d2679.png\" alt=\"\" class=\"wp-image-32506\" srcset=\"https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/b3bb9315-4ced-4e7d-a19e-1b2a029d2679.png 1000w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/b3bb9315-4ced-4e7d-a19e-1b2a029d2679-300x195.png 300w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/b3bb9315-4ced-4e7d-a19e-1b2a029d2679-768x500.png 768w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/b3bb9315-4ced-4e7d-a19e-1b2a029d2679-18x12.png 18w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>6. Guarde o ficheiro num local onde o possa encontrar facilmente: por exemplo, o ambiente de trabalho.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"302\" src=\"https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/e0b01860-97ee-445e-97f3-94998fddda13.png\" alt=\"\" class=\"wp-image-32507\" srcset=\"https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/e0b01860-97ee-445e-97f3-94998fddda13.png 1000w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/e0b01860-97ee-445e-97f3-94998fddda13-300x91.png 300w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/e0b01860-97ee-445e-97f3-94998fddda13-768x232.png 768w,  https:\/\/mimolive.com\/wp-content\/uploads\/2023\/03\/e0b01860-97ee-445e-97f3-94998fddda13-18x5.png 18w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>7. Localize o ficheiro no Finder, anexe-o a um e-mail e envie-o para <a href=\"mailto:support@boinx.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@boinx.com<\/a> . Seria \u00fatil se pudesse adicionar uma descri\u00e7\u00e3o do que fez no mimoLive que o fez parar. Tamb\u00e9m seria importante saber se \u00e9 poss\u00edvel reproduzir o problema e, em caso afirmativo, como?<\/p>","protected":false},"excerpt":{"rendered":"<p>Is mimoLive \u201ccrashing\u201d or \u201changing\u201d?A crash means that the computer does not know what to do next because the program code is undefined. This results in a sudden disappearance of the app from the screen. This produces a Crash Reports that is useful to the developers for finding the cause and fixing it.A hang means [&hellip;]<\/p>","protected":false},"author":3,"featured_media":0,"parent":32495,"menu_order":2,"template":"","meta":{"_acf_changed":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[258],"tags":[],"class_list":["post-32501","user-manual","type-user-manual","status-publish","hentry","category-manual"],"acf":[],"_links":{"self":[{"href":"https:\/\/mimolive.com\/pt\/wp-json\/wp\/v2\/user-manual\/32501","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mimolive.com\/pt\/wp-json\/wp\/v2\/user-manual"}],"about":[{"href":"https:\/\/mimolive.com\/pt\/wp-json\/wp\/v2\/types\/user-manual"}],"author":[{"embeddable":true,"href":"https:\/\/mimolive.com\/pt\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":0,"href":"https:\/\/mimolive.com\/pt\/wp-json\/wp\/v2\/user-manual\/32501\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/mimolive.com\/pt\/wp-json\/wp\/v2\/user-manual\/32495"}],"wp:attachment":[{"href":"https:\/\/mimolive.com\/pt\/wp-json\/wp\/v2\/media?parent=32501"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mimolive.com\/pt\/wp-json\/wp\/v2\/categories?post=32501"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mimolive.com\/pt\/wp-json\/wp\/v2\/tags?post=32501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}