{"id":32496,"date":"2023-03-09T08:36:54","date_gmt":"2023-03-09T07:36:54","guid":{"rendered":"https:\/\/mimolive.com\/?post_type=user-manual&p=32496"},"modified":"2023-07-03T17:22:19","modified_gmt":"2023-07-03T15:22:19","slug":"kraschrapporter","status":"publish","type":"user-manual","link":"https:\/\/mimolive.com\/sv\/user-manual\/diagnostics\/crash-reports\/","title":{"rendered":"Rapporter om olyckor"},"content":{"rendered":"

\"Kraschar\" eller \"h\u00e4nger\" mimoLive?<\/b>
A krasch<\/b> inneb\u00e4r att datorn inte vet vad den ska g\u00f6ra h\u00e4rn\u00e4st eftersom programkoden \u00e4r odefinierad. Detta leder till att appen pl\u00f6tsligt f\u00f6rsvinner fr\u00e5n sk\u00e4rmen. Detta ger en Rapporter om olyckor<\/a> som \u00e4r anv\u00e4ndbara f\u00f6r utvecklarna f\u00f6r att hitta orsaken och \u00e5tg\u00e4rda den.
A h\u00e4nga<\/b> inneb\u00e4r att appen fortfarande k\u00f6rs men v\u00e4ntar p\u00e5 en h\u00e4ndelse och inte kommer att forts\u00e4tta om denna h\u00e4ndelse inte intr\u00e4ffar. Denna situation visualiseras av macOS med den snurrande strandbollsmuspekaren. Du kan ta en Provtagning av processer<\/a> och skicka den till utvecklarna f\u00f6r att hj\u00e4lpa dem att hitta problemet.<\/p>\n\n\n\n

Ibland rapporterar anv\u00e4ndare att mimoLive kraschar, vilket inneb\u00e4r att appen pl\u00f6tsligt f\u00f6rsvinner fr\u00e5n sk\u00e4rmen.<\/p>\n\n\n\n

Detta \u00e4r en oacceptabel situation och du m\u00e5ste f\u00f6lja denna procedur f\u00f6r att samla in diagnostiska data och skicka dem till oss:<\/p>\n\n\n\n

1. N\u00e4r mimoLive har kraschat visas en dialogruta p\u00e5 sk\u00e4rmen som liknar denna:<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

*<\/i>Vi fattar inte!<\/strong>
Tyv\u00e4rr kommer vi inte att f\u00e5 dessa rapporter f\u00f6r mimoLive fr\u00e5n Apple eftersom detta endast fungerar f\u00f6r appar som s\u00e4ljs via Mac App Store. Apple samlar in dessa crashlogs f\u00f6r sin egen diagnostikprocess s\u00e5 det \u00e4r en bra id\u00e9 att skicka Crash Report till Apple i alla fall).<\/p>\n\n\n\n

2. F\u00f6r att skicka Crash Report till oss, \u00f6ppna Console-appen fr\u00e5n Apple. Du kan s\u00f6ka och starta den med Spotlight i det \u00f6vre h\u00f6gra h\u00f6rnet av din sk\u00e4rm:<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

3. N\u00e4r du har startat Console App visas ett f\u00f6nster med systemloggar och andra diagnostiska data. V\u00e4lj \"Anv\u00e4ndarrapporter\" i den v\u00e4nstra kolumnen och s\u00f6k efter den senaste mimoLive-crashloggen i den mittersta kolumnen.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

4. \u00d6ppna appen Mail och skapa ett nytt e-postmeddelande adresserat till support@boinx.com<\/a><\/p>\n\n\n\n

5. Dra crashloggen fr\u00e5n Console-appen direkt till e-postmeddelandet:<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

6. L\u00e4gg till en kort beskrivning av vad du gjorde senast i mimoLive som gjorde att det kraschade. En viktig information skulle ocks\u00e5 vara om du kan reproducera kraschen och i s\u00e5 fall hur?<\/p>","protected":false},"excerpt":{"rendered":"

Is mimoLive \u201ccrashing\u201d or \u201changing\u201d?A crash means that the computer does not know what to do next because the program code is undefined. This results in a sudden disappearance of the app from the screen. This produces a Crash Reports that is useful to the developers for finding the cause and fixing it.A hang means […]<\/p>","protected":false},"author":3,"featured_media":0,"parent":32495,"menu_order":1,"template":"","meta":{"_acf_changed":false,"_angie_page":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[258],"tags":[],"class_list":["post-32496","user-manual","type-user-manual","status-publish","hentry","category-manual"],"acf":[],"_links":{"self":[{"href":"https:\/\/mimolive.com\/sv\/wp-json\/wp\/v2\/user-manual\/32496","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mimolive.com\/sv\/wp-json\/wp\/v2\/user-manual"}],"about":[{"href":"https:\/\/mimolive.com\/sv\/wp-json\/wp\/v2\/types\/user-manual"}],"author":[{"embeddable":true,"href":"https:\/\/mimolive.com\/sv\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":0,"href":"https:\/\/mimolive.com\/sv\/wp-json\/wp\/v2\/user-manual\/32496\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/mimolive.com\/sv\/wp-json\/wp\/v2\/user-manual\/32495"}],"wp:attachment":[{"href":"https:\/\/mimolive.com\/sv\/wp-json\/wp\/v2\/media?parent=32496"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mimolive.com\/sv\/wp-json\/wp\/v2\/categories?post=32496"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mimolive.com\/sv\/wp-json\/wp\/v2\/tags?post=32496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}